Last Updated: 11 April 2025
Automately (”we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use Automately’s templated graphic design services via our client portal (“Service”). It is written in compliance with the UK General Data Protection Regulation (UK GDPR) and relevant laws, and is designed to accommodate future expansion to clients in the EU and the US. By using our Service, you agree to the practices described in this Privacy Policy.
Who We Are: Automately is a UK-based company providing on-demand graphic design templates and related services. Our business address is 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, United Kingdom. If you have any questions about this Privacy Policy or your personal data, you can contact us at info@automately.co.uk or by mail at the address above.
Information We Collect
We only collect personal information that is necessary for the purposes stated in this policy. This may include:
• Contact Details: Your name, email address, and potentially your company/organisation name and contact information. We may also collect other contact details (such as a phone number or job title) if you provide them for account setup or communication purposes.
• Account Credentials: If you register for our client portal, we collect your login credentials (such as username and password). Passwords are stored in an encrypted form and not visible to us.
• Design Content and Submissions: Any content you submit to the Service in order to use our design templates or request designs. This includes text, images, logos, brand assets, guidelines, or other materials you upload or provide. This content may sometimes contain personal data (for example, a logo image with a person’s likeness or text that includes personal information).
• Usage Data: We may collect technical information when you use our website or portal, such as your IP address, browser type, operating system, dates/times of access, and pages viewed. This information is typically collected through server logs and cookies or similar technologies (described below) to help us secure the Service and improve performance.
• Communication Records: If you contact us (for example, via email or through a support form), we will collect and retain the information you provide (such as your name, email and the content of your message) in order to respond to you and keep records of our correspondence.
• Future Data Collection: We may expand the types of information we collect in the future as our services evolve (for example, collecting payment details for billing, or additional profile information to better serve you). If any new personal data is to be collected, we will update this Privacy Policy and ensure you are informed of any new purposes or uses.
We do not knowingly collect any sensitive personal data (such as health information, racial or ethnic origin, political opinions, etc.) as part of our Service, and we do not intentionally collect data from children (see Children’s Privacy below).
How We Use Your Information
Automately will use your personal information only for the purposes for which it was obtained, and in accordance with applicable data protection laws. The main purposes for which we process your data include:
• Providing and Customising the Service: To set up and manage your account, verify your identity, and provide you with our graphic design services. For example, we use your name and contact details to register you as a user, and we use the content you submit (text, images, logos) to create or customise design templates as per your requests.
• Communicating with You: To communicate with you about your design projects, orders, or any requests. We may send service-related emails including confirmations, updates on project status, or respond to your inquiries and support requests. We may also send administrative or account management communications (such as important notices about the Service or policy updates).
• Improving and Developing Our Services: To analyse usage of our website and portal, troubleshoot issues, and improve the functionality and user experience of our Service. For instance, we might review how users navigate our portal or feedback you provide in order to optimise our offerings and develop new features or services.
• Future Marketing (with Consent): If you are an existing client, we may inform you about features, promotions, or services that are similar to those you have already used, in line with your communication preferences and UK direct marketing laws. We will only send you promotional or marketing communications (such as a newsletter) if you have opted in to receive them, and you can opt-out at any time. We do not sell your information to third-party marketers.
• Cookies & Analytics: To use cookies or similar tracking technologies to remember your preferences and understand how our Service is used (see Cookies and Tracking Technologies below for details). For example, we may use analytics cookies to gather aggregated information on user interactions so we can improve our portal’s performance and content.
• Service Administration and Security: To administer our platform and keep it secure. This includes using data to prevent fraudulent use of the Service, enforce our terms of service, secure user accounts, and monitor for suspicious or malicious activity. We may use IP addresses or log-in attempts information to detect and block unauthorized access.
• Compliance with Legal Obligations: To comply with applicable laws and regulations, such as maintaining proper business records, handling data subject rights requests, or responding to lawful requests by public authorities. For example, UK law may require us to keep transaction records for a certain period for tax or accounting purposes.
• Protecting Our Legitimate Interests: Where necessary, to establish, exercise or defend legal claims, to protect the rights, property, or safety of Automately, our users, or others. This may include retaining and using certain information to resolve disputes, enforce our agreements (including investigation of potential violations), or for fraud prevention.
Legal Bases for Processing: Under UK GDPR (and equivalent EU laws), we rely on the following legal grounds for processing your personal data:
• Performance of a Contract: Most of our data processing is to provide you with the Service you have requested. When you sign up for Automately and use our design services, we process your personal data to fulfil our contractual obligations to you (e.g., using your information to create designs as per your order).
• Legitimate Interests: We process certain data as necessary for our legitimate business interests, provided those are not overridden by your rights. For example, it is in our legitimate interests to improve our services, secure our platform, communicate with you about relevant services, and manage ordinary business operations. When relying on this basis, we consider and balance any potential impact on your rights.
• Consent: We will obtain your consent if we ever need to process your data for a purpose that requires consent (for instance, sending you marketing emails if you are not an existing customer, or using certain cookies as required by law). Where we rely on consent, you have the right to withdraw it at any time (see Your Rights below).
• Legal Obligation: In some cases, we have a legal duty to process your information (for example, retaining financial records for HMRC, or disclosing information to law enforcement if required by law).
If we need to use your personal data for a new purpose that is not compatible with the original purpose for which it was collected, we will seek your permission or inform you of the legal justification for that new use.
Our Role as Data Controller and Processor
Automately may act as both a “Data Controller” and a “Data Processor” in different contexts:
• Automately as a Data Controller: For the personal information you provide to us directly – such as your name, contact details, account information, and any details we collect for our own business purposes – Automately is the Data Controller. This means we determine the purposes and means of processing that personal data, and we are responsible for protecting it in compliance with data protection laws. For example, we are the controller of your contact information which we use to manage your account and send communications to you.
• Automately as a Data Processor: When you provide content to our Service that includes personal data belonging to third parties or individuals other than yourself (for example, images of your clients or employees, or text that contains someone else’s personal information, which you want us to incorporate into a design), we act only as a Data Processor for that particular content. In this scenario, you (or your organisation) are the Data Controller of any personal data included in the design content you supply, and Automately processes that data solely on your behalf and according to your instructions. We do not use such content for our own purposes beyond providing the agreed design services. We will not access or use the personal data contained in your uploaded content except as necessary to complete the design work and service delivery.
Client Responsibilities: If you upload or provide personal data of third parties as part of design content, you are responsible for ensuring you have a lawful basis to use and share that data with us. This means you should have any necessary permissions or consents from those individuals, and provide any required privacy notices to them, in accordance with applicable law. Automately will process that data in compliance with your instructions and this Privacy Policy, and we will assist you in meeting your obligations where required (for example, by implementing appropriate security for the data, or assisting with any data subject requests that pertain to data we process on your behalf).
In summary, Automately treats the personal information of our direct clients as a controller, and treats client-provided content containing personal data as information we handle strictly as a processor. We have measures and agreements in place (including Data Processing Agreements where appropriate) to ensure that personal data is protected and handled lawfully in both capacities.
Cookies and Tracking Technologies
Cookies: A cookie is a small text file that is placed on your device when you visit a website. Automately’s website and client portal use cookies or similar tracking technologies to ensure the Service functions correctly and to enhance your experience. The types of cookies we may use include:
• Essential Cookies: These are necessary for the operation of our website or portal. For example, they may enable you to log in, load pages, or access secure areas. Without these cookies, the Service may not perform properly.
• Functional Cookies: These cookies remember your preferences and settings to provide a more convenient experience (such as keeping you logged in or remembering interface customisations).
• Analytics Cookies: These cookies (if used) collect information about how visitors use our website, such as which pages are visited most often and if users encounter errors. We would use this data in aggregate form to understand and improve how our Service is used. For instance, we might use Google Analytics or similar tools to gather usage statistics. Any analytics setup would be done in compliance with privacy requirements (e.g., IP anonymisation where possible, and obtaining consent where required).
• Advertising Cookies: At present, we do not use advertising or targeting cookies. In the future, if we decide to run targeted marketing or integrate with advertising platforms, we will update our cookie practices and obtain any necessary consents.
Current Use and Future Changes: As of the last updated date of this Policy, our use of cookies is minimal and limited to essential purposes (e.g., maintaining your session on the client portal). However, we anticipate possibly implementing analytics or other non-essential cookies in the future to better understand our user base and improve our services. When we introduce any new cookies or tracking tools that are not strictly necessary, we will provide clear notice (such as a cookie banner or pop-up) and obtain your consent before activating those cookies on your device, as required by UK and EU law.
Your Cookie Choices: You have the right to decide whether to accept or reject cookies (apart from strictly necessary cookies). You can adjust your web browser settings to refuse cookies or to alert you when cookies are being sent. You can also delete cookies stored on your device through your browser settings. Please note that if you disable or refuse certain cookies, some parts of our Service (especially the secure client portal) might become inaccessible or not function properly. In the future, we may provide a dedicated Cookie Preferences tool on our website to allow you to manage which optional cookies you accept (such as toggling analytics or marketing cookies on/off).
For more information on cookies and how to manage or disable them, you can refer to your browser’s help documentation or visit online resources about cookie management. We are committed to respecting your choices and will only use non-essential cookies with your permission.
Data Sharing and Disclosure
We value your privacy and do not sell or rent your personal information to third parties for their own marketing or commercial purposes. However, in the course of running our business and providing our Service to you, we may need to share your personal data with certain third parties under strict conditions. The types of third parties with whom we may share information (and the reasons for sharing) are:
• Service Providers and Vendors: We employ trusted third-party companies and individuals to perform functions on our behalf. These include, for example:
• IT Infrastructure and Hosting Providers: companies that provide data storage, cloud services, or hosting for our website and client portal. (They ensure our Service runs smoothly and reliably.)
• Platform and Software Providers: we may use a white-labeled platform or third-party software as part of our client portal or design production process. Such platforms may process your data (e.g., store your project content or account details) on our instructions.
• Analytics and Performance Tools: if we use analytics services (like Google Analytics in future), those providers will process limited personal data (e.g., IP address, usage data) to provide us insights on how the Service is used.
• Email and Communication Services: providers that facilitate sending of emails, notifications or customer support communications (for example, an email service or a customer relationship management tool).
• Payment Processors: If you purchase services from us and pay online, we may use third-party payment gateways or processors to handle payment transactions securely (for instance, credit card processing). These processors handle your payment information; we do not store full payment card details on our own systems. Payment processors are responsible for complying with applicable security standards (like PCI-DSS) and will only use your payment data for transaction processing.
These service providers are given access to only the information necessary for them to perform their specific functions, and they are contractually obligated to protect your information and use it only for the purposes we specify. We require all our processors to adhere to data protection laws, to keep information confidential, and to implement appropriate security measures.
• Designers and Subcontractors: In order to fulfill your design requests, we may utilise a team of in-house designers or external freelance designers/contractors who work with us. Such personnel may have controlled access to the project files and content you submit, so they can create or customize the designs as needed. All designers and subcontractors working for Automately are bound by confidentiality and data protection agreements. They are only permitted to use client information to carry out the services for Automately and not for any other purpose.
• Business Partners (White-Label or Integration Partners): If our Service integrates with or is offered through a partner platform in the future, we might share information with that partner as necessary to provide the integrated service to you. For example, if in the future Automately offers services in collaboration with another company or via an API, data might be shared between Automately and that partner to support your use of the combined services. In any such case, we will ensure any partner abides by adequate privacy and security standards, and we will disclose the arrangement to you.
• Legal and Compliance Recipients: We may disclose personal information to third parties when we believe in good faith that such disclosure is necessary to:
• Comply with a legal obligation, law or regulation, or respond to a valid legal process (such as a court order, subpoena, or regulatory request).
• Enforce our Terms of Service or other agreements, investigate potential violations, or protect the security or integrity of our Service.
• Protect the rights, property, or safety of Automately, our customers, or others. For example, we might share information with law enforcement or relevant authorities if someone is suspected of fraud or a security incident.
• Business Transfers: If Automately undergoes a business transition such as a merger, acquisition by another company, reorganisation, or sale of all or a portion of its assets, personal data we hold may be among the assets transferred to the new owner. If such a transfer occurs, we will ensure that the successor entity is bound by terms that are at least as protective of your personal data as those in this Privacy Policy, and we will provide notice to users before personal data becomes subject to a different privacy policy or regime.
• Professional Advisors: We may share information with our professional advisors (such as lawyers, accountants, auditors, or insurers) on a need-to-know basis for consultation, compliance, or legal advice. For instance, our accountants may see records that include client names on invoices, or our legal counsel may need to review certain data if a legal issue arises. These parties are bound by duties of confidentiality.
In all cases of sharing, we disclose the minimum amount of personal data necessary for the specific purpose and we ensure there are contractual or legal safeguards in place to protect your information. Any third party processing your personal data will do so only on our instructions (as our processor) or, if they are separate controllers (e.g., an acquiring company or a government authority), they are obligated to protect your data in line with applicable laws.
If you have questions about third parties we use or need specifics about whom we share data with, you can contact us for more information. We maintain an up-to-date list of key sub-processors and service providers that handle personal data on our behalf and can provide a copy upon request.
International Data Transfers
Automately is based in the United Kingdom. However, the third parties and partners we work with, or the location of our servers and operations, may involve transferring or storing your personal data outside of the UK. For example, if we use a cloud hosting service or email provider located in the United States or the European Union, or if one of our freelance designers is located outside the UK, your data might be transferred to or accessed from that overseas location.
When we transfer personal data internationally, we take steps to ensure that your information remains protected to the standards required by UK data protection law (and EU law, if applicable):
• Within the European Economic Area (EEA): If we transfer UK-collected personal data to a country in the EEA (or vice versa), such transfers are permitted as the UK and EU currently recognise each other’s data protection regimes as adequate. We treat UK and EEA data similarly under this policy.
• To Countries with Adequacy Decisions: We may transfer data to countries that the UK (or EU) has officially deemed to have an adequate level of data protection (for example, countries in the EEA, or others like Canada, Japan, etc.). In such cases, international transfers are treated similarly to domestic processing under the law.
• Using Standard Contractual Clauses: For transfers to countries without an adequacy decision (such as the United States, in the absence of an approved framework), we will implement appropriate safeguards such as the UK International Data Transfer Agreement or the standard contractual clauses (SCCs) approved by the European Commission/UK ICO, along with any necessary supplementary measures. These contractual obligations legally bind the recipient to protect your data to a high standard and give you enforceable rights.
• Other Safeguards: In some cases, we might rely on other permitted mechanisms, such as binding corporate rules (if applicable), or a specific derogation under GDPR (for instance, if you yourself choose to use our Service from outside the UK/EEA, that might be deemed as your consent to transfer the data necessary to fulfill your request).
You can rest assured that, wherever your data is processed, we will apply the same level of care and security. We will not transfer your personal information to a third country or international organisation unless we are satisfied that appropriate safeguards and protections are in place.
If we undertake any significant changes in how or where we transfer data internationally (for example, engaging a new service provider based in a new country), we will update this Privacy Policy accordingly. You may contact us at any time to inquire about our current data transfer mechanisms or to request a copy of the relevant contractual safeguards in place.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This section explains how long we typically keep different types of data:
• Account Information: If you have an account with Automately, we will keep your account registration information (such as your name, contact details, and login credentials) for as long as your account is active or as needed to provide you with the Service. If you decide to terminate your account or if your account becomes inactive, we will retain your information for a reasonable period in case you decide to reactivate the Service or if it is necessary for any post-termination issues (for example, to answer questions about past projects). Typically, basic account data is retained for up to 12 months after your last interaction with us, unless you request deletion sooner. We may retain certain data for longer if required by law (see below).
• Design Projects and Content: We understand that you may need to access your completed design files or project materials after a project is finished. We therefore retain project-related files (including the content you submitted and the final design outputs) for up to 12 months after the service or project ends. This retention period allows you to download your designs, request minor adjustments, or re-use assets within that timeframe. After 12 months, we will delete or anonymise the project files and any personal data contained in them from our active systems, unless we are legally required or have a strong legitimate interest to keep them longer. Please note: even after deletion from our active systems, some content may persist for a short time in our secure backups; however, we will ensure it is overwritten or fully deleted in the normal backup cycle.
• Communications: If you correspond with us (for example, through support emails or chat logs), we may retain those communications and our responses for record-keeping and training purposes. Typically, support correspondence is kept for around 12-24 months, unless you request us to delete it and we have no lawful reason to keep it. We retain these records to better assist you with any follow-up issues and to improve our customer service.
• Usage Data: Usage data (like log files or analytics data) is generally retained in aggregate form. If any usage data is linked to you personally (such as IP addresses or login logs tied to your account), we retain it for a short period for security analysis and then either delete or anonymise it. For instance, raw web server logs might be kept for a few months for security monitoring. Aggregated analytics (which do not directly identify individuals) may be kept longer to spot long-term trends.
• Legal and Regulatory Retention: In some cases, we need to keep certain information for longer periods as required by law or for legitimate business purposes. Examples include:
• Financial and Transaction Records: We may retain invoices, billing records, and payment transaction histories that include personal data (e.g., your name or business name on an invoice) for the duration required under UK tax law or accounting regulations (often 6 years from the end of the financial year, as per HMRC requirements).
• Legal Matters: If we are handling a dispute or if enforcement of our terms is needed, we will retain relevant information until the issue is resolved and no further claims are expected. Similarly, if a law enforcement or regulatory request is received, we will preserve data as needed to comply with that request.
• Opt-Out records: If you opt-out of receiving marketing communications, we may retain your contact information on a suppression list indefinitely (or as required by law) to ensure we respect your opt-out choice in the future.
When we no longer have a lawful reason or business need to keep your personal data, we will securely destroy it or anonymise it (so it can no longer be associated with you). We periodically review the data we hold and erase or anonymise data that is no longer needed.
If you believe we are retaining any of your information longer than is necessary, please contact us. You also have the right to request that we erase your data (see Your Rights below), and we will comply provided we do not have a compelling reason or legal obligation to keep it.
Your Rights Under UK GDPR (and EU GDPR)
As an individual (data subject), you have certain rights regarding your personal data that we hold. Automately is committed to respecting these rights and has processes in place to enable you to exercise them. Your principal rights under the UK GDPR (which are very similar to rights under the EU GDPR) include:
• Right to Be Informed: You have the right to be informed about the collection and use of your personal data. This Privacy Policy is intended to provide you with that information. We may also give you additional notices at the point of data collection for specific situations if necessary (for example, notices about cookies or obtaining consent for certain uses).
• Right of Access: You have the right to access the personal data we hold about you and to receive information about how we process it. This is sometimes called making a “data subject access request.” Upon request, we will provide you with a copy of your personal data in our records, usually within one month (as required by law). If you require additional copies, we may charge a reasonable fee based on administrative costs.
• Right to Rectification: You have the right to request that we correct or update any personal data that is inaccurate or incomplete. We encourage you to correct your own information through your account settings if possible (for example, you can update your profile information). If any data cannot be updated by you, you can contact us and we will rectify it. We will respond to rectification requests promptly.
• Right to Erasure: Also known as the “right to be forgotten,” this gives you the right to request that we delete your personal data when there is no compelling reason for us to keep it. You can request erasure of your data if, for example, the data is no longer necessary for the purpose it was collected, you have withdrawn consent (where consent was the basis for processing), or you object to processing and we have no overriding legitimate grounds to continue. Please note that this right is not absolute – sometimes we may need to retain certain information (see our Data Retention section above) for legal or legitimate reasons. If that is the case, we will inform you of the reason we cannot fully comply with your request.
• Right to Restrict Processing: You have the right to ask us to restrict or pause the processing of your personal data in certain circumstances. This could apply, for instance, if you contest the accuracy of the data (until we verify or correct it), or if you have objected to processing (until we determine whether our legitimate grounds override yours). When processing is restricted, we will store your data but not use it except for limited purposes (such as with your consent or for legal claims).
• Right to Data Portability: For data that you have provided to us and that we process by automated means on the basis of your consent or for performance of a contract, you have the right to obtain a copy in a structured, commonly used, machine-readable format (for example, a CSV file). You also have the right to request that we transfer that data to another controller, where technically feasible. This right allows you to move, copy, or transfer your personal data easily to another service provider. Note that it applies to specific data (not to all information, and not to data derived by us) and in specific contexts, but we will do our best to accommodate such requests.
• Right to Object: You have the right to object to our processing of your personal data in certain situations. In particular, you can object to processing based on our legitimate interests (including any profiling based on legitimate interests) if you believe it impacts your rights or freedoms. If you raise an objection, we will consider whether our compelling legitimate grounds for the processing override your rights. If they do not, we will cease the processing in question. Importantly, you have an absolute right to object to direct marketing. If we send you any marketing communications, you can opt out or unsubscribe at any time, and we will stop using your data for that purpose immediately.
• Right to Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. For example, if you consented to receive newsletters, you can unsubscribe, or if you consented to non-essential cookies, you can change your cookie settings to revoke that consent. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it won’t affect processing under other lawful bases (for instance, we might still process data under a contract or legitimate interest even if you withdraw a separate consent).
• Rights Related to Automated Decision-Making: Automately does not make any decisions about you that have legal or similarly significant effects solely by automated means (without any human involvement). In the event that we ever introduce automated decision-making or profiling that could significantly affect you, you would have the right to not be subject to such decisions without human intervention, and the right to express your point of view and contest the decision. We would also inform you and obtain consent if required by law before implementing such processing.
To exercise any of your rights, please contact us at info@automately.co.uk with your request. We may need to verify your identity before fulfilling certain requests to ensure we do not disclose data to the wrong person. We will respond to your request within one month, or inform you if we need more time (up to an additional two months for complex requests). There is normally no fee for exercising your rights; however, if a request is unfounded or excessive (for example, repetitive), we may charge a reasonable fee or refuse to act on it, as permitted by law.
If you are an EU resident using our services, you have the same rights under the EU GDPR. You can contact us as stated above to exercise those rights.
Lastly, if you have concerns about how we handle your data or your rights, you have the right to lodge a complaint with a supervisory authority. In the UK, that is the Information Commissioner’s Office (ICO). You can find more information on the ICO’s website (ico.org.uk) about how to submit a complaint. If you are in the EU, you may contact your local Data Protection Authority. Of course, we would appreciate the chance to address your concerns directly first, so we encourage you to contact us with any complaint and we will do our best to resolve it.
External Links
The Automately website and client portal may contain links to external websites, third-party services, or social media platforms that are not operated by us. For example, our website might link to our profiles on services like LinkedIn or to resources on other websites. This Privacy Policy applies only to Automately’s own Service and website.
If you click on a third-party link, you will be directed to a site that is not under our control. We are not responsible for the content, security, or privacy practices of any external sites. These websites may have their own privacy policies, which we encourage you to review.
We disclaim any liability for the privacy practices of third parties or the content of third-party websites. Your use of such sites is at your own risk. We recommend that you read the privacy policy of every website you visit, especially before providing any personal information to them.
Data Security
Automately takes the security of your personal data very seriously. We have implemented a variety of appropriate technical and organisational measures to protect your information from unauthorised access, use, alteration, or destruction. These measures include, but are not limited to:
• Encryption: We use encryption protocols (such as HTTPS/TLS) to protect data in transit between your device and our servers. Sensitive data (for example, passwords and any payment information) is encrypted. We also employ encryption or pseudonymisation for personal data at rest where appropriate.
• Access Controls: Personal data is stored on secure servers, and access to those servers and databases is restricted to authorised personnel who require access to perform their job duties. Automately staff and contractors who handle personal data are bound by confidentiality obligations and undergo training on data protection. We follow the principle of least privilege, ensuring that each person only accesses the minimum data necessary for their role.
• Security Monitoring: We monitor our systems for possible vulnerabilities and attacks. We maintain up-to-date security software, firewalls, and threat detection mechanisms to guard against malware and other security threats. Regular security audits and tests are conducted to evaluate the effectiveness of our safeguards.
• Secure Development Practices: Our platform and website are developed following industry best practices for security. Before deploying new features or updates, we test for potential security issues. We also keep our software and third-party components patched and updated to address security fixes.
• Backup and Recovery: We perform regular backups of critical data to prevent data loss. Backups are stored securely and encrypted. In case of any data integrity issue or disaster, we have a disaster recovery plan to restore functionality promptly.
• Physical Security: Our servers are hosted in secure data centres which employ physical security controls (such as 24/7 monitoring, access badges, and biometric controls) to prevent unauthorised physical access to the equipment where data is stored. If we maintain any data in physical form, it is kept in locked facilities accessible only by authorised staff.
Despite all our efforts, please be aware that no method of transmission over the internet or method of electronic storage is completely infallible or 100% secure. While we strive to protect your personal data with commercially acceptable means, we cannot guarantee absolute security. You also play a role in keeping your information safe. We encourage you to use a strong, unique password for your Automately account, to keep your login credentials confidential, and to notify us immediately at info@automately.co.uk if you suspect any unauthorised access to your account or any security vulnerabilities.
Automately’s commitment to security is ongoing – we continuously update and refine our security practices as new technologies and threats emerge. In the unfortunate event of a data breach that poses a risk to your rights and freedoms, we will follow all applicable breach notification laws, including informing you and/or the relevant authorities (such as the ICO) as required.
Changes to this Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this Policy.
If the changes are significant, we will provide a more prominent notice, for example by emailing registered users or by placing a notice on our portal. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our Service after any changes to this Policy have been posted will constitute your acknowledgment of the changes and your agreement to be bound by the updated Policy. However, if we were to make material changes to how we process your personal data, we will seek your consent when required.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
Automately
4th Floor, Silverstream House
45 Fitzroy Street, Fitzrovia
London, W1T 6EB
United Kingdom
Email: info@automately.co.uk
We will be happy to assist you and will endeavor to respond to all legitimate inquiries in a timely manner. Your privacy is important to us, and we welcome your feedback. Thank you for trusting Automately with your graphic design needs and personal information.
